Your health information is treated with respect and your privacy is protected. Access to your personal health information is available only to those: i) who need to know, ii) who are involved in your healthcare, and iii) who have received your consent. When your personal health information is collected, the privacy and confidentiality of the information is protected.
Please click on A3-Privacy, Collection, Use and Disclosure Aug-2020 to read our policy.
Client health information may be maintained in electronic format that is password and firewall protected. The software only allows health professionals identified as involved in your health care to have access to your information.
St. Andrew’s Residence complies with the Health Information Protection Act (November 2004), comprised of both the Personal Health Information Protection Act (2004) and the Quality of Care Information Protection Act (2004).
From this Acts key privacy principles include:
Principle 1 – Accountability for Personal Information
St. Andrew’s Residence is responsible for personal information under its custody or control and has a designated individual, the Privacy Officer, who is accountable for the organization’s compliance with the legislation and the privacy principles that follow.
Principle 2 – Identifying Purposes for Collection of Personal Information
As your personal information is being collected, St. Andrew’s Residence will identify the purpose for which it is collected. The primary purposes include: delivery of direct patient care; administration of the health care system; research and statistics; or to comply with legal and regulatory requirements.
Principle 3 – Consent for the Collection, Use and Disclosure of Personal Information
Your knowledge and consent are required for the collection, use or disclosure of personal information, except where inappropriate (guardianship; power of attorney).
Principle 4 – Limiting Collection of Personal Information
Only information that is needed for the purposes of the organization will be collected. Information will be collected by fair and lawful means.
Principle 5 – Limiting Use, Disclosure and Retention of Personal Information
Personal information will not be used or disclosed for purposes other than for those for which it was collected, except with the consent of the individual or as required by law. Personal information will be retained only as long as necessary for fulfillment of those purposes and in compliance with legislation.
Principle 6 – Ensuring Accuracy of Personal Information
Personal information will be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.
Principle 7 – Ensuring Safeguards for Personal Information
Security safeguards appropriate to the sensitivity of the information will be used to protect personal information.
Principle 8 – Openness about Personal Information Policies and Practices
Information regarding the organization’s policies and practices relating to the management of peronsal information are available upon request.
Principle 9 – Individual Access to their own Personal Information
An individual may request access to their personal health information. An individual may challenge the accuracy and completeness of the information and have it amended as appropriate.
Principle 10 – Challenging Compliance with St. Andrew’s Residence Privacy Policies and Practices
An individual may direct a challenge concerning compliance with the above principles to the Chief Privacy Officer. If you have any questions about the policy, you wish to access your record or make a correction to the record please contact the Privacy Officer, Executive Director phone: 519 354-8103 or email details to firstname.lastname@example.org
Thank you for your interest in St. Andrew’s Residence!
St. Andrew’s Residence is the ideal solution for seniors who wish to leave the worries of maintaining a home or dependence on family members behind, and spend their time enjoying life.
We strive to offer all the care and services our residents require to keep their independence and enjoy retirement living to the fullest.
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