As of June 19, 2020 residents at St. Andrew’s Residence will be allowed outdoor visitors following a new policy and will also be able to leave the Residence for short trips or visits.
The new policies meet the standards that have been provided from the Ministry of Health and the Ministry for Seniors and Accessibility (MSAA) in regards to the re-opening of retirement homes. If you wish to see the MSAA’s guidance document, it can be viewed here. Reopening Retirement Homes-Sept. 8, 2020
The information package for Visitors can be found by following this link:
E-ICP-8 & 9-COVID-19 Visitor Information Package
The policy for Outside Visitors to St. Andrew’s Residence can be found by following this link:
E-ICP8-COVID-19-Outside Visits-Managing Visitors and Visitation
The policy for Indoor Visitors to St. Andrew’s Residence can be found by following this link:
E-ICP9-COVID-19-Indoor Visits-Managing Visitors and Visitation
The Short Stay Policy can be found by following the link:
We are happy to announce we will be launching online scheduling on Monday, July 13th. Effective this date the new online schedule will be our preferred method of booking any type of visit.
We have recently updated the outdoor visiting policy, increasing visiting time from 30 to 60 minutes, with indoor visits remaining at 30 minutes. We have scaled back on the 48 hour advance notice for short-stay absences and are now requiring 24 hours’ notice of all types of visits. This advanced notice is essential for ensuring proper communication for our team and most importantly, gives us the time to communicate with the residents and their families in the case of any necessary changes.
Sign up is easy! Simply click on the link of the type of visit you would like to make and follow these easy steps;
1. Select the date and time that works best for you.
2. Click ‘Submit and Sign up’
3. Please enter the name of the resident you wish to visit with.
4. You will be asked to enter your name and email, as well as answer our COVID-19 screening questions.
5. Once you have booked your visit, you will receive a confirmation email. You will also receive a reminder email 1 day before your visit.
Below you will find links for all the following types of visits outdoor, window, video chats, and short-stay absence.
Outdoor Visits (Visits outside on the lawn of St. Andrew’s Residence)
Link for Outdoor Visits
Indoor Visits (Visits indoors within a designated area at St. Andrew’s Residence
Link for Indoor Visits
Video Chats (Electronic visits via Zoom or Facetime)
Link for Video Chats
Residents Absences (Offsite visits with family or appointments)